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Yes — that’s one of the signature features of BZees. Most BZees styles are machine washable. Remove the insoles, place shoes in a laundry bag or pillowcase, wash on cold with mild detergent, and air dry. Do not put BZees in the dryer. Always check the care label on your specific style for detailed instructions.

We design every BZees shoe with Free Foam™ cushioning — a proprietary lightweight, responsive foam that provides cloud-like comfort without the weight. Our shoes are also machine washable, feature flexible stretch knit uppers, and include arch support. The result is footwear that feels as good at the end of the day as it did in the morning.

For order status, shipping updates, returns, or exchanges on Amazon purchases, please contact Amazon customer service directly — they handle all fulfillment and customer service for products sold on their platform. We’re happy to answer product questions, sizing guidance, or care instructions for your BZees shoes.

While we don’t offer designated wide-width sizing, the flexible stretch knit uppers on most BZees styles naturally accommodate wider feet. Many customers with wider feet find standard BZees sizing works well. If you’re concerned about fit, we recommend reviewing customer feedback on the specific style’s Amazon page — many reviews mention fit for wider feet.

We typically respond to all messages within 1–3 business days (Monday through Friday, excluding holidays). If your question is urgent or relates to an active Amazon order, contacting Amazon directly may get you a faster resolution. For product questions, sizing help, or general inquiries, we’re here to assist.